Management:
Inventing and Delivering Its Future
Edited by Thomas
A. Kochan and Richard Schmalensee
$38.00, 323pp., 32
illus., September 2003, hardcover
The MIT Sloan School of Management, as conceived by the legendary General Motors
chairman Alfred P. Sloan, was founded in 1952 to draw on the scientific and technical
resources of MIT and approach the problems of management with the rigorous research
practices for which MIT was famous. Fifty years later, the Sloan School gathered international
leaders in business and management, MIT faculty, students, and alumni to
address again the basic principles that should guide business and management. This
book presents the papers prepared by student-faculty teams, speeches by business and
world leaders, and summaries of the discussions from this special convocation; taken
together, they offer a guide to the future of management based on the hallmarks of MIT
and Sloan--creativity and innovation.
The topics considered coalesced around three main themes. First, and paramount,
is the necessity of building and maintaining trust by means of openness,
transparency, and accountability; this was addressed in speeches by Kofi
Annan and Carly Fiorina and exemplified by the case study presented of
Nike's efforts to rebuild the trust of customers. The increasingly complex
conditions of the modern global economy emerged as another recurring theme,
as the participants considered the effect of the growing spectrum of stakeholders
on issues of corporate governance. The third common theme was the inescapability
of technological and scientific change, from the Internet as a marketing
tool to the organizational impact of information technology.